According to a report, Samsung will soon release a software update for its various smartphones that were discovered to be throttling performance on hundreds of applications. According to the South Korean tech giant, its pre-installed Game Optimizing Service does not monitor the performance of non-gaming applications.
Several games, such as Genshin Impact, as well as applications such as Instagram, Netflix, and some Google apps, saw a performance drop. Benchmarking tools such as 3DMark and Geekbench did not seem to be impacted by the performance throttling.
The company replied by admitting responsibility and stating that an update to fix the situation would be released shortly. And, according to its promise, Samsung has begun handing out the above-mentioned update to some Galaxy S22 users.
What you need to know
In South Korea, Samsung has begun rolling out a new update to address the app throttling problem for Galaxy S22 series smartphones. According to reports, various Galaxy S22 series phone owners have begun getting a new update that adds the Game Performance Management Option to the Game Optimisation Service (GOS) app.
“South Korea has issued the GOS firmware for the S22 series, and the game performance is improved. According to users on the Samsung Korea community forums, the firmware upgrade version S90xNKSU1AVC5 is set to be released shortly for worldwide customers.
At the heart of the problem was a piece of software known as GOS, which is said to be restricting the performance of 10,000 applications. Popular applications like Instagram, Netflix, TikTok, and even Samsung’s own apps like Secure Folder and Samsung Pay are on this list.
The company has said that it intends to provide a setting in its game launcher app that would enable customers to prioritize performance through a software update. “More information on how this option would function are likely to be disclosed later,” the company added, according to the report.
According to evidence published on Naver, Samsung is initiating an internal investigation, as previously reported by Android Authority. The GOS app is not a new addition to the Galaxy S22 series; it has previously appeared on Galaxy smartphones.
- Samsung has begun to distribute a new update that will offer customers more control over the Game Optimization Service (GOS).
- In addition, it adds a new “Game Performance Management Mode” to Game Booster.
- Currently, the service is only available in South Korea.
The Galaxy S22 performance issues explained
Your Galaxy S22 may seem quick and responsive overall, but GOS may limit its performance in applications that need a lot of CPU and GPU power. GOS should have an effect on game performance in order to avoid overheating and extend battery life. This is also known as throttling, and it’s a function found on many smartphones that aims to save battery life by limiting peak performance.
GOS affects other Galaxy phones as well, not only the Galaxy S22 series. However, Galaxy S22 customers reported that GOS had an effect on up to 10,000 applications, including non-game titles. According to Samsung, the list just tells Galaxy phones that the titles aren’t games.
Furthermore, they discovered that Samsung never decreased the performance of benchmark applications on the Galaxy S22. That is a type of deception. Geekbench has chosen to remove the Galaxy S22 and other top devices from its list.
The fact that Samsung released a software update for the Galaxy S22 so quickly implies that the throttling problem is pretty serious.
In Korea, Samsung just needed roughly a week to resolve the Galaxy S22 throttling problem. Users in Europe found over the weekend that Samsung had begun pushing out the same update in their region.